Cancellation policy

Orders can only be cancelled within 2 hours of purchase.

After this period, your order will be processed and we won't be able to make any changes or cancellations.

To request a cancellation within the allowed time, please contact us immediately at
team@iupmerch.id

Please note:

• We do not accept cancellation requests after your order has entered production or shipped.
• Pre-order and made-to-order items are not eligible for cancellation.